JOIN OUR TEAM

Careers at Alder & Loom

Welcome to our careers page. At Alder & Loom, we create interiors that bring calm, warmth and balance into everyday life. Behind every piece in our collection stands a team of thoughtful, dedicated people who share a passion for craftsmanship, natural materials and meaningful design.

If you feel at home in a creative, detail-oriented environment and want to help shape the future of our brand, we invite you to explore our current opportunities below.

Vacancy: Customer Service Specialist

Full-time

Your role

As a Customer Service Specialist, you will be the first point of contact for our customers and stockists. You guide them through our collection, assist with orders and provide clear, warm and thoughtful support at every step. You listen carefully, think in solutions and ensure that every interaction reflects the calm and attentive experience Alder & Loom stands for.

What we are looking for
  • Experience in customer service or a similar client-facing role
  • Excellent written and verbal communication skills
  • A naturally warm and empathetic approach
  • An eye for detail and the ability to translate questions into solutions
  • A positive and proactive mindset
What we offer
  • A supportive and friendly team environment
  • Flexible working hours, with options for hybrid working
  • A competitive salary with room for growth
  • The opportunity to be part of a growing design brand with a strong aesthetic and purpose

 

Vacancy: Community Manager & Experience Advisor

Part-time

Your role

As a Community Manager & Experience Advisor, you are the connecting voice between Alder & Loom and our community. You engage with our audience across social media, email and events, strengthening our brand presence with warmth and authenticity. You gather insights, translate feedback into ideas for our team, and help customers or professionals choose the pieces that best complement their spaces.

What we are looking for
  • A deep understanding of our audience and an affinity for interior design
  • Strong communication skills and a natural sense of empathy
  • Experience building and managing an online community
  • Creativity and the ability to translate storytelling into meaningful engagement
  • A thoughtful, detail-driven approach to brand experience
What we offer
  • A role where your ideas, creativity and insights genuinely shape the brand
  • A dynamic and varied position within a growing interior label
  • Flexible and hybrid working possibilities
  • Professional growth within a brand built on craftsmanship, aesthetics and authenticity
How to apply

If you feel aligned with our values and believe you would be a strong addition to our team, please send your CV and cover letter to team@alderandloom.com

We look forward to hearing from you.

Stay updated on new opportunities by checking this page regularly.